By Sima Dahl
Chief Connector, Marketing Job Wire / President, Parlay Communications, Ltd.
This column was suggested by reader John K. who asked me for some tips on the art of interviewing. Here are my top 5 pointers for anyone new to the experience or feeling a bit rusty:
1. Be Prepared
In an earlier column I outlined 4 steps to prep for an interview like a pro. As I reread the list I have one more to add: do a dress rehearsal! One job seeker just this week told me that she forgot her best suit was at the dry cleaners until it was too late so she ended up wearing a pair of slacks there were too tight and feeling uncomfortable and self-conscious during the entire interview. Try on your interview ensemble and look at yourself in a mirror forwards, backwards and sideways to be sure your external appearance is as sharp as your marketing skills.
2. Be Punctual and Polite
You may think it goes without saying but being on time matters. Even if you’re typically a punctual person, allow an extra 60-90 minutes to get ready and travel to your interview. That way if traffic is bad or you spill coffee on your shirt you have a built-in buffer. I like to scout out a nearby coffee shop where I can sit quietly and collect my thoughts.
Upon arrival, turn on the charm. Make small talk with whoever greets you; offer a firm handshake; make appropriate eye contact; express gratitude; ask permission to take a seat… dust off all the etiquette you ever learned and apply it now.
3. Pace Yourself
Interviewing can be a nail-biting, nerve-racking, heart-racing experience so it’s no wonder that you’re in a hurry it to end. But successful interviewers know that they have to pace themselves. On the one hand, you shouldn’t appear to be in a hurry but rather as if the interview is the single most important place and event in your entire week. On the other, if your interviewer is not moving things along and you fear you may in fact run out of time before you can effectively make your case, it’s okay to politely ask, “How are we doing on time? I want to be sure we get to all of your questions and I have prepared a couple of my own that I hope to ask.”
4. Practice
If you friends tell you that you talk too fast, practice slowing down. If you’re a low talker, practice taking it up a notch. Recruit a friend to help you with mock interview sessions or schedule some extra informational interviews to help you gain confidence. Remember that even Olympic gold medalists practice daily!
5. Follow-Up Promptly
Send your thank-you notes within 24-36 hours. I’m not a fan of the group thank you note but instead encourage my clients to send individual emails to everyone they met. If you would like to send a hand-written note as well then do so but be sure to send an email first as this is become expected behavior. What can you do if they go radio silence on you? Not much else but be patient. If you were an update within seven days but don’t receive one you can send a follow-up email. I recommend no more than three total attempts to follow-up. In an ideal world the recruiter or hiring manager would give you honest feedback and explain who ultimately got the job and why but that is a rare occurrence.
If you’re able to solicit feedback on your interview performance, accept it graciously then pick yourself up, dust yourself off and set your sights on landing the next one.
Bonus Tip: Give yourself a hug. Interviewing is miserable; rejection is worse. Remember that no one enjoys this very much – not even the person on the other side of the table. I believe that the right job is out there for you somewhere and with persistence you will ultimately find it.
If you have any questions or other suggestions to share I’d be happy to hear from you on LinkedIn, Twitter or via email.